In the email settings window, select the users exchange server account, click change, and then make sure that the use cached exchange mode check box is selected. If the problem no longer occurs when outlook is running in safe mode, it is likely that one of. Outlook 2010 attachments very slow microsoft community. Attachments are vital to outlook email communication as this facility helps users to share documents among them.
We got a few calls on this and noticed ourselves that recently pdf files started taking a lot longer to open. I have a strange problem i am hoping somebody can help me with, i just setup a laptop for a customer. Windows 10 uses its default edge web browser to open pdf files. When the option is enabled, you can only open excel attachments from within excel itself. Problem with outlook 2010very slow opening, then freezes. Sounds like its opening the attachment from a remote system hence its slow the first time, but quicker the second time and also hence its faster for smaller attachments. When trying to open old attachments in outlook 2010 i get the following message. I dont quite understand how microsoft allowed the program to be released with these bugs. Opening pdffiles via a double click will open it in the reader app and can even be edited in word 20. Resolution by default, outlook 2010 downloads both the emails and the attachments for every folder. Recently, i have had 4 separate users complain about how slow attachments are opening when connected via vpn. You can find her helping people online in outlook forums as well as in the microsoft answers and technet forums.
Sql server database recovery pdf document recovery bkf file recovery. Exchange 2007 environment cached mode enabled, checked cache folder, has 300kb in it and have disabled all plugins. But sometimes email attachments take too much time to open. When he opens excel, word and pdf attachments, they open very slowly. Have you got any antivirus software running on the. If you exit outlook without closing the opening email attachments, the. Solution to microsoft outlook 2007 or 2010 not opening word or excel attachments this particular problem has come a few times lately, so i thought i better write out the solution for the website for both my memory and for others who might have the problem.
Quick print issues with acrobat dc and outlook 201. Outlook 2010 update kb3015545 causing crash when opening. Youll need to make this change in excels andor words trust center, not within outlook. I have the same problem of taking ages to open the pdf files, i tried the option you have mentioned but didnt help. This is an option that is disabled by default but can be enabled to isolate the excel working environment. After migration found opening outlook 2010 attachements are very slow. However, if the user has an attachment in the form of word document, the picture viewer tries to open the document and subsequently fails. Mounting attachment cache will definitely worsen outlook performance.
How to change the default programs to open outlook attachments. I recently installed office 2010 and quickly noticed that it takes much longer to open attachments in outlook. Hi a client of mine is complaining about how slow to open attachments word, excel, pdf are under outlook 20 on an hp 3000 pc. Outlook 2010 suddenly blocking pdf attachments and not. Outlook 2010 always freezing solved windows 7 help forums. To do this, press and hold ctrl when you start outlook. We have outlook set up so that it can only be accessed when connected to our vpn when outside of our lan. When in doubt, confirm the authenticity of the attachment with the. To find out what addins you have installed in outlook 2010, go to options addins. Outlook 2010 update kb3015545 causing crash when opening emails with attachments this update has been released to resolve issues brought up in outlook 2010 from the kb3203467 update where in my case users could not open attachments that had ellipsis or an exclamation mark in their file names. Adobe acrobat dc detail below takes a very long time to open each pdf file.
How to troubleshoot performance issues in outlook microsoft support. Eventually, this will work for most pdf files but loading photoshop takes a while and only allows me to view a single page at once. Click the file tab, click account settings, and then click account settings. This can come as handy if a user has a jpeg, jpg, or gif image file. When i double click on a word attachment, outlook tries to open it with windows photo viewer which obviously fails. Previous versions of outlook only downloaded the message headers by default. To begin with, you need to save the target outlook attachments to local. Symantec helps consumers and organizations secure and manage their informationdriven world. Never try exceeding the storage limit of ms outlook files as it affects the performance of microsoft outlook drastically, such as a problem in slow opening of outlook attachment. I found where turning off dde in folder options file types extension edit.
Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. Outlook performance is slow in the office 365 environment. We receive electronic faxes in the form of pdf files, and i noticed that they took much longer to open starting around a week ago. Follow the steps in this post to make your pdf documents open as true pdf documents using adobe pdf reader. If the network is performing slowly, outlook must wait for read and write. How to improve outlook performance by clearing attachment cache. Windows mail is painfully slow sometimes minutes in opening pdf and photo attachments to mail messages. If the outlook attachment that is opening slowly is a microsoft office file usually an ms word or excel document, then it is possible that protected. As a result, users with mailboxes larger than 1 gb may find that outlook takes a long time to download their messages. I downgraded the version of the nod32 antivirus in an attempt to provide the pc with more ressources but to no avail. Even with outlook attachment protection, be careful in opening any attachment, especially if its from someone that you dont know or trust. It might be at its maximum, or just get slow due to hundreds or even thousands of files sitting there.
Outlook performance issues with attachments spiceworks. When using save all attachments to a folder if a file with the same name exists outlook creates a new file filename 1, filename 2, etc. I got a user that has a problem with his outlook 2007, its really slow opening attachments and link. We use cookies to give you the best possible experience on our website. Endpoint outlook add in slows down outlook 2010 when. I have a couple of users running office 2010 where it takes a huge amount of time to open an attachment, 39kb excel ss took 15 mins can save to desktop and it saves and opens instantly, just when user tries to open from outlook. Outlook attachments slow to open solutions experts exchange. To change your default browser, see change your default browser in windows 10. Change default program for opening attachments msoutlook. Outlook 2010 hangs opening pdf attachments solutions. Drag and drop an attachment into a message is slow. How to change default program opening outlook attachment. One of the following issues occurs in outlook 2010, outlook 2007, or outlook 2003.
For outlook attachments i want to open the files on the server since that is where the files are stored when opening the files in outlooks. When trying to attach a file to a message or open a link within a message outlook it is very slow or stops responding. Quick print issues with acrobat dc and outlook 2010. Select com addins from the dropdown and click the go button. To help prevent malicious code from running, one or more objects in this form were not loaded. To unblock attachments involves changing the registry. I strongly recommend to only edit the registry when you actually receive a blocked attachment and when there is no other way to obtain that file again in a safer way in a compressed format or via cloud storage and you know for sure that the file is clean.
Problem with outlook 2010 very slow opening, then freezes after i open an email. After googling for a resolution, i have found that many people had something similar happen in june 2017. Outlook slow when opening links and attachments tech. It seemed to help a little, but nothing significant. Either you have microsoft security essentials installed, your antivirus such as avg has an outlook addin that scans attachments or another addin is affecting the performance of outlook step 1. Click the tools menu, and then click account settings. To determine whether the performance problem is caused by addins, run outlook in safe mode. How to improve outlook performance by clearing attachment. The outlook attachemnts are storedsaved in the temeporary internet files directory on the xenapp server when you open a file attachment in ms outlook. I am using office 2010 and have a problem thati thought would be easy to fix but i was wrong.
When outlook starts in safe mode, all com addins and exchange server client extensions are disabled. In the new window of save attachment, you can choose a preferred location to store this file and assign a new name to it. Outlook accepts a wide variety of different file types, but blocks potentially unsafe attachments including. Outlook office 2010 pdf attachments not opening solved. Outlook connector outlook 2010 wont sendreceive hi, ive just started using outlook 2010 instead of wlm 2010, because it is getting too slow and really bugging me. Recently we have migrated windows xp, office 2007 to windows 7 enterprise edition with office 2010. On the email tab, select the users exchange server account, click. Outlook 2010 attachments very slow when i try and attach a file to an email via paperclip function it takes ages to open folders and this continues on each sub folder underneath such that attaching a file to an email can take up to 5 minutes ridiculous i did not have this issue with outlook 2007 and have recently upgraded to 2010 version. The most common cause is that excel has been configured to ignore other applications. Just right click on the outlook attachments and select save as from the context menu.
Outlook is really slow going from folder to folder. Have you noticed it takes longer to open pdf files. Similarly, when i double click on a pdf file, it tries to open it with adobe photoshop. When i try to open a spreadsheet that is attached to an email, it takes 58 minutes for excel to open the file.
A banner at the top says it is opening in protected view, and is extremely painful and slow. Bob also noticed that when he double checked quotes before emailing them, they were also slow to open. I have a user my luck it is our ceo, who is having intermittent issues with attachments in outlook 2016. So, in case the folders are full, relocate the content to some different location so that it free space for new attachments in emails and they can be accessed flawlessly. I resolved the issue where originally the quick print option wouldnt print at all by selecting adobe reader as my default. First time when we click the attachments the orange bar is running for a while in outlook then only the appropriate program. After doubleclick on a pdf almost 30 seconds elapses before it opens.
A microsoft outlook most valuable professional mvp since 1999, diane is the author of several books, including outlook 20 absolute beginners book. The symantec connect community allows customers and users of symantec to network and learn more about creative and innovative ways to. Knowledge base opening links and attachments are slow in. Opening an attachment from the message is slow, but dragging and dropping an attachment from the message is fine. In this case, not only may outlook slow down but also brings out various. In addition, it provides an inferior way to save the document a list of previouslyused folders, or always documents. I did a microsoft update yesterday and am now having the same problem. I have tried emptying the outlook temp file location on their computers. One feature we regularly use is from within outlook convert to adobe pdf, however since weve migrated to windows 10 from windows 7 it is so slow as to be unusable.
This happens whether you are opening pdf files from your desktoplaptop or opening an email attachment in your microsoft outlook account. Attachments remain in the outlook secure temporary file. She also created video training cds and online training classes for microsoft outlook. I prefer to open email attachments in outlook instead of saving them in advance. Im able to sendreceive mail from a web account from a website i administrate, my gmail and one windows live account, but my main email the second windows live account just. Troubleshoot attachment problems in outlook outlook. If you exit outlook without closing the opening email attachments, the attachment cache will be created automatically. Solution to microsoft outlook 2007 or 2010 not opening. In outlook 2010 and later versions, the maximum size for a. Convert to adobe pdf from outlook slow adobe support. Try sending him a larger jpeg or png or something like that. One of outlooks annoying features is that it opens any word file attachment of emails with default windows photo viewer.
This article will tell you how to find and clear the cache. Opening old attachments in outlook 2010 outlook forums. For more information, contact your administrator after clicking ok. Outlook 2010 suddenly blocking pdf attachments and not allowing to open without out first saving locally.
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